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Airline Customer Service Agent


Airline Customer
Service Agent

For this challenging position we are
looking for a colleague with:
  • very good command of one of the following languages: English, French,
  • Spanish or Romanian,
  • good command of English essential for using system,
  • open mind for developing in international teams,
  • communicative, precise and solutions competences focused,
  • customer orientation
We are looking for candidates,
  • who after the training, will be responsible for:
  • being the first point contact and supporting customers in finding information
  • regarding the flight’s schedule, route and date of the flight and the booking
  • system,
  • making outbound calls regarding departure times, reservations and other
  • matters related to airlines operations,
  • supporting customers through the complaint process,
  • operating flight booking service,
  • supporting livechat.
We offer:
  • attractive salary per hour and high incentive bonus,
  • payment twice per month,
  • possibility of working part-time or full-time,
  • in case of English service, possibility of working in any shift from Mon to Sun,
  • professional training package and the support of experienced trainers and
  • managers,
  • self-developing environment in international team,
  • career paths in CCIG Group,
  • competencies development opportunities and other motivational programs,
  • discount card, delicious coffee in the morning and conversations in 15
  • languages in our chill out area
  • We are looking for candidates to join our team
  • in Warsaw in the following position:
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